Many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using. Moviepass data breach possible customer credit card numbers. Movie ticket subscription service moviepass has exposed tens of thousands of customer card numbers and personal credit cards because a critical server was not protected with a. Moviepass left customers credit card numbers exposed on. Moviepass slashes the number of movies a user can see by 90. Moviepass data breach possible customer credit card. The server also contained records of failed login attempts. Watch new movies anytime, anywhere with regal unlimited. You can paste it into any movieticket app or site, like fandango or. Aug 22, 2019 moviepass admits to exposing users personal information, debit card numbers online. Bjs wholesale club and other major retailers nationwide. Founded in 2011 and headquartered in new york city, the service allowed subscribers to purchase up to three movie tickets per month for a monthly fee. Moviepass defends abrupt subscription cancellations over termsofservice violations.
Moviepass breach exposed thousands of credit card numbers. Moviepass confirms security lapse exposed customer credit. Current starpass members do not need to reregister or get a new card. When you want to go see a movie, the app spits out a singleuse credit card number. Moviepass admits to exposing users personal information, debit card numbers online. Moviepass confirms it may have exposed credit card numbers. Should you try amc stubs alist, cinemark movie club or regal unlimited instead. Movie ticket subscription service moviepass has exposed tens of thousands of customer card numbers and personal credit cards because a. When i received my moviepass card in the mail a few weeks later, my trips became far more frequent and esoteric, taking me as far as albany and new york city in. Moviepass customer service complaints grow along with its. Moviepass, the movieticket subscription service, raised howls of anger from customers after it capped the number of movies they can see every month and introduced other restrictions. Jan 27, 2018 it opens the door to a number of hacks. In a statement, moviepass said a security lapse was recently discovered and its system was immediately secured. A vulnerability in movie subscription service moviepass website exposed sensitive customer data, including tens of thousands of customer cards and credit card numbers, according to a report on.
Moviepass exposed customer info on unprotected database. The number one reason to plunk down your cash now is that moviepass is an. Subscribers will not be charged during the service interruption. In a sample of 1,000 records, more than half had a moviepass member card number, balance, and expiration. Aug 21, 2019 in a sample of 1,000 records, more than half had a moviepass member card number, balance, and expiration. Follow the prompts and enter your moviepass debit card number. Mar 19, 2019 follow the prompts and enter your moviepass debit card number. Moviepass leaves credit card numbers, personal data. Dear moviepass subscribers, over the past several months, moviepass worked hard to relaunch its groundbreaking subscription service and recapitalize. When you want to go see a movie, the app spits out a singleuse creditcard number. Moviepass, the theater subscription service that is still inexplicably open for business, left thousands of customers credit card numbers and other sensitive pieces of data exposed for anyone.
Aug 20, 2019 moviepass, the theater subscription service that is still inexplicably open for business, left thousands of customers credit card numbers and other sensitive pieces of data exposed for anyone. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact moviepass in an easytouse summary, as well as a full comparison of the 2 ways to reach moviepass, compared by speed and customer recommendations. Moviepass, the struggling movie ticket subscription service, confirmed that a security issue may have exposed customers records online, including credit card info. Aug 21, 2019 moviepass, the struggling movie ticket subscription service, confirmed that a security issue may have exposed customers records online, including credit card info. Thousands of moviepass card numbers exposed in latest issue. The records reportedly included moviepass customer debit card numbers, the cards expiration dates, billing information, names and postal. But all of a sudden it says i have no card and the theater list disappears. You can paste it into any movie ticket app or site, like fandango or.
Both moviepass customer cards issued by mastercard and personal credit card information may have been affected. Moviepass customer support phone number 18553363632 open. Thousands of moviepass card numbers exposed in latest. Oct 15, 2017 forbes takes privacy seriously and is committed to transparency. Aug 20, 2019 movie ticket subscription service moviepass has exposed tens of thousands of customer card numbers and personal credit cards because a critical server was not protected with a password.
Moviepasss meteoric rise and rapid downfall is already the stuff of hollywood cautionary tales, but somehow, the movie ticketing service keeps. This phone number is moviepasss best phone number because 185,370 customers like you used this contact information over the last 18 months and gave us feedback. To find your credit card account number, start by finding the number located on the front of your card. The best moviepass phone number with tools for skipping the wait on hold, the current wait time, tools for scheduling a time to talk with a moviepass rep, reminders when the call center opens, tips and shortcuts from other moviepass customers who called this number.
The company provides a subscription service that allows customers to attend movies in theaters at a fixed monthly price through a mobile application. Moviepass is accepted at over 90% of theaters across the country, and have plans that allow users to see two, three or unlimited movies per month. Subscribers will not need to request a refund or contact moviepass customer service to receive a refund. Forbes takes privacy seriously and is committed to transparency. Moviepass inc company profile and news bloomberg markets. Change your credit card on file to a visa or mastercard gift card and have just a small amount on it. Common problems addressed by the customer care unit that answers calls to 8776462892 include account access, refund a charge, missing order, find tickets, update account info and other customer service issues. Moviepass, the company that just keeps getting worse, allegedly left a database unencrypted that exposed thousands of credit card numbers. Moviepass exposed thousands of unencrypted customer card. Thousands of moviepass customers credit card numbers were. Moviepass is the nations largest premier movietheater subscription service, providing users the ability to see up to a movie every day in theaters. Moviepass customer support phone number 18553363632 open 10am10pm est.
Moviepass customer card numbers were in the database as well. Each customer card record had the moviepass debit card number and its expiry date, the card s balance and when it was activated. Each customer card record had the moviepass debit card number and its expiry date, the cards balance and when it was activated. Thousands credit card numbers of moviepass customers. If youre a moviepass customer, that means your credit card information might be out there. Bargain tuesday starpass offer going to the movies on tuesday. Moviepass left tens of thousands of credit card numbers. The archive contained more than 58,000 records including card data, and according to the expert, it was growing over time. On a basic level, its a good idea to take a look through your last few months of credit card. If you use your moviepass card for any purpose other than to purchase a 2d movie ticket at a theater kiosk, or we have reason to believe that you have. The database had more than 58,000 records containing card data. A little over half contained unique moviepass debit card numbers. Thousands credit card numbers of moviepass customers exposed. Then, skip the first 6 numbers, exclude the last number, and whatever is left is your account number.
Aug 23, 2019 concerning news from the entertainment world this week. The app seemed like it was working fine then i click on the card section to make sure they matched and they did. Moviepass data leak exposes thousands of user card numbers. Moviepass on wednesday confirmed a security issue may have exposed customers records. Moviepass admits to exposing your personal info, card.
Concerning news from the entertainment world this week. These work like debit cards and are loaded up with a cash balance to pay for the cost of a movie at the theater. Feb 11, 2018 moviepass defends abrupt subscription cancellations over termsofservice violations. Moviepass, a movie ticket subscription service, recently confirmed that it may have exposed sensitive user information, including tens of thousands of credit card numbers.
Each customer card record had the moviepass debit card number and its expiry date, the cards balance and when it. Moviepass, the theater subscription service that is still inexplicably open for business, left thousands of customers credit card numbers and. The moviepass annual subscription is a limitedtime promotion that will last 12 months, according to the website. Join starpass and get special bargain tuesday pricing. That can happen if, say, someone books a ticket through the moviepass app but puts a 3d or imax ticket on their moviepass card, or purchases two tickets at once on one card, or pays for popcorn. You can also take a photo of the card to activate it, much like you would with a debit card in apple pay. In reality, you go through as if you are buying a new ticket and simply use your moviepass card to pay. Moviepass exposes users credit card numbers indiewire. If you dont have your credit card, you can find your account number on a paper bill or by logging into your account online. There are lots of customers who try to cancel movie pass and keep getting charged. Moviepass data vulnerability exposed customer card numbers. Sep 06, 2019 a little over half contained unique moviepass debit card numbers.
Its all because one of the companys servers was not. Moviepass customer support phone number 18553363632. The service utilized a mobile app, where users check in to a theater and choose a movie and showtime, which resulted in. Moviepass slashes the number of movies a user can see by. Moviepass defends abrupt subscription cancellations over. You can also take a photo of the card to activate it, much like you would with a. Regal unlimited the unlimited movie subscription pass. Jan 09, 2018 many issues with the card could be resolved if the company switched to a mobileonly model, which would allow users to check into theaters using the moviepass app instead of a physical card. Moviepass admits to exposing your personal info, card numbers. Things like waiting a long time for their moviepass card to arrive in the mail you need the physical card in order to see movies with. Aug 07, 2018 when i received my moviepass card in the mail a few weeks later, my trips became far more frequent and esoteric, taking me as far as albany and new york city in search of arthouse and foreign. Heres what each movie subscription service has to offer. Moviepass customer cards are basically mastercardissued debit cards.
Moviepass will be providing subscribers with appropriate refunds for their period of service already paid for. Subscriptionbased ticketing service moviepass encounters yet another glitch, as a data leak exposes users credit card information. We would like to show you a description here but the site wont allow us. Moviepass, the movie ticket subscription service, raised howls of anger from customers after it capped the number of movies they can see every month and introduced other restrictions. Mar 29, 2019 to find your credit card account number, start by finding the number located on the front of your card. I read the best suggestion from another upset customer. Aug 21, 2019 a little over half contained unique moviepass debit card numbers.